The problem
Small businesses often have to coordinate a designer, developer, host and SEO provider. Briefs, approvals and change requests can become scattered across email, documents and separate tools.
Customer portal & operations2026
Managed website delivery platform
One shared portal for the steps that happen before, during and after a small-business website launch.
Owner: Meeko Digital · related product example
Meeko Digital owns and operates this product. It is included as a related product example, not as a client case study. No private customer outcome is claimed. View Meeko Digital
8workflow areas in one place
Feb–Julphased product build in 2026
Brief → supportone connected project record
The solution
The customer and operations portal keeps intake, design choices, content, build review, publishing, analytics, support requests and billing in one guided workflow.
The timeline
The platform was built in phases from February to July 2026. Each phase added a usable part of the customer journey while the underlying operations were tested and improved.
The measured delivery result
One portal now covers eight recurring areas of managed website delivery. Customers and the delivery team can work from the same project status, decisions and request history.
What was delivered
The useful parts, not just the idea.
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- 01Customer intake and project setup
- 02Design and content approval flows
- 03Build review and launch tracking
- 04Analytics and SEO views
- 05Edit requests and support history
- 06Account and billing controls