What was built. What changed.

A new agency needed to explain websites, custom applications, AI and managed support without overwhelming a non-technical buyer. It also needed a reliable way to receive enquiries from day one.

We built a Next.js website with a page for each service, consistent navigation, responsive layouts and a server-side contact form. AWS Amplify hosts the site, Route 53 connects the domain and Amazon SES delivers each enquiry.

The initial production website, contact path and search foundation were delivered in about 28 hours across two days. Content and service pages then moved into managed improvement.

The first release launched nine core public pages. Mobile Lighthouse checks run on July 21, 2026 scored 100 for SEO, accessibility and best practices, with performance between 96 and 100 across the tested pages.

Small businesses often have to coordinate a designer, developer, host and SEO provider. Briefs, approvals and change requests can become scattered across email, documents and separate tools.

The customer and operations portal keeps intake, design choices, content, build review, publishing, analytics, support requests and billing in one guided workflow.

The platform was built in phases from February to July 2026. Each phase added a usable part of the customer journey while the underlying operations were tested and improved.

One portal now covers eight recurring areas of managed website delivery. Customers and the delivery team can work from the same project status, decisions and request history.

Important answers were buried in long documents and recordings. Staff had to search files one by one, while a general AI tool could give an answer without showing where it came from.

The focused AI workspace supports document questions, summaries, redaction, sentiment review and audio transcription. Answers point back to their source so a person can check the evidence before using them.

The product was developed in phases from March 2025 to July 2026. Core document search came first, followed by additional review, language and media workflows.

One workspace supports six major AI work areas and audio transcription in more than 31 languages. Source-linked answers make the output easier for people to verify.

Moving analytics content by hand is risky because dashboards depend on datasets, data sources, themes and permissions. A missed dependency can break the release, and manual steps are hard to repeat or audit.

The guided migration workflow supports development, test and production environments. It maps dependencies, compares versions, records approvals and keeps a history for validation or rollback.

The application was developed in phases from November 2025 to July 2026. The work moved from core asset transfer to governance, validation and a simpler task-based interface.

The workflow supports five QuickSight asset types and reorganized more than 15 navigation items into six main task areas. Approval, comparison and rollback controls are built into the release path.